About Us

NuWave Communications is a global communications service provider with a continuing mission to sustain mutually valuable relationships with our customers, employees, and communities.

We’ve built a best-in-class technology platform that spans the globe, with streamlined business processes and solid ethical standards that ensure every customer receives exactly the services that NuWave promised and the customer deserves. NuWave is committed to meet or exceed your expectations with our affordable, scalable solutions and a consistently satisfying customer experience.

20+ years of experience and reliability has allowed NUWAVE the foresight to see what is coming next in the market. As a result, NUWAVE has more real-world Experience & Expertise than anyone else in the market with Teams Hosted Direct Routing.

  • 1st US Carrier endorsed by Microsoft to provide Microsoft Teams Calling Plans
  • 2020 & 2021 BEST Hosted Direct Routing by TMCnet.com
  • iPILOT 2021 Product of the Year by Internet Telephony

Our broad range of innovative, customizable choices ensures our customers’ solutions are scalable and will integrate with all their voice, internet and data needs.


Looking to the future while paying equal attention to the bottom line makes us the provider of choice for customers seeking the latest technology at affordable prices.


We have created true network redundancy because the reliability of your network and applications that support your business is too critical to leave to chance.


A complete portfolio of products including Unified Communications, Hosted PBX, Dedicated Internet, PBX / SIP Trunks, Toll-Free, MPLS, and all Data Solutions.

Our staff comes from many different disciplines

Shawn Sims
Chief Executive Officer

Shawn Sims is the Founder, President & CEO of NuWave Communications, Inc., since its inception in 1998 and has served on the board since that time and as Chairman since 2008.

Mark Bunnell
Chief Operating Officer

Mark Bunnell is Chief Operating Officer (COO) and Co Founder of Nuwave Communications with responsibility for the customer experience from installation to service.

Kyle Thomas
Chief Technology Officer

Kyle is the Chief Technology Officer (CTO) at NuWave Communications where he has deployed a next generation voice over IP network with maximum redundancy and availability.

Rebecca Young
VP of Service Assurance

Rebecca is the VP of Service Assurance at NUWAVE. With over 20+ years of experience, Rebecca leads the way in operational management and communication.

Gary L. Killoran
Chief Financial Officer

Gary Killoran is Chief Financial Officer of NuWave and has over 25 years of financial and operational leadership in the telecommunications industry.

Why NuWave

NuWave believes you never get a second chance to make a great first impression.

When it comes to NuWave’s services, we pride ourselves on forging lasting relationships as a strategic partner based on trust that we earn. We measure our value through our customer’s eyes, and since 1998, we have connected businesses of all sizes with custom-tailored solutions.

NuWave offers a full range of voice, data and managed services solutions to meet business needs by industry and segment over a highly scalable and secure network encompassing a best-of-breed network topology. With NuWave, you can rest assured your solution is met at the crossroads where market and price leadership intersect, and with the level of customer service you deserve.

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